Frequently asked questions
We understand you might have questions before booking your first laundry service with us. Here are some answers to common inquiries to help you feel confident and informed.
General questions
Get answers to your most pressing laundry questions here. We aim for clarity and convenience in all our services.
How long does your laundry service take?
Orders are completed in the order we receive them. Each order has a maximum turnaround time of 24 hours.
What is your cancellation policy?
You can cancel your order up to 24 hours before your scheduled pickup without any charges. Please contact us to ensure for more information regarding cancelation.
What is your refund policy?
We are committed to customer satisfaction. If you are not completely satisfied with our service, please contact us within 24 hours of delivery to discuss a resolution.
What detergents do you use?
We use a variety of high-quality, industry-standard detergents. If you have specific preferences or allergies, please let us know during the booking process, and we will do our best to accommodate your needs.
How are items handled during the wash and fold process?
Your clothes are sorted by color and fabric type, washed with appropriate settings, and then carefully dried and folded. We treat every item with care to ensure the best results.
Why choose 904 Laundry Co?
We are a family-oriented, community-based business focused on providing affordable and transparent laundry services. We believe in making laundry day hassle-free for you.
Ready to simplify your laundry routine?
Experience the convenience and quality of 904 Laundry Co. Book your service today and let us handle the laundry, so you can enjoy more of what matters.